Shipping & Return Policy
Thank you for placing your order with us! Each item you purchase is made to order, please allow for up to 14 days to receive your packages. Depending on availability you may also receive your order in in parts so that we minimize delay as we work to meet consumer demands. Once your order is shipped you will be emailed your tracking information do you can track Ariya the Mermaid's journey to you!
At this time we are only able to offer returns/ exchanges or refunds on items that are damaged or those with exceptional delay in shipment & arrival (beyond 14 days). If your item is damaged please send us an email with pictures so we can assist you further in resolving your concerns. You are important to us and so all requests are responded to within 24 hours of email receipt.